Refund policy
Return & Exchange Policy
We want you to be fully satisfied with your purchase. Please read our simple 15-day return and exchange policy below:
---
Return Policy (15 Days)
You may return your order within 15 days of delivery.
The parcel must be sent back to our provided return address.
Please include your JazzCash number or bank account details for a refund.
After we receive and inspect the returned item, your refund will be processed.
Delivery charges are non-refundable.
---
Exchange / Replacement
We offer exchanges in the following cases:
Size Issue
Defect or garment issue
In this case:
Our rider will deliver the new item and collect the previous item.
Charges for exchange:
Size exchange: Rs. 300
Article change: Rs. 500
---
Important Notes
Items must be unused, unwashed, and in original packaging.
Please ensure the product is properly packed when returning.
Refunds are only processed after product inspection.